PRIVACY POLICY

At Heart Hope Publishing, we care deeply about protecting your privacy. We’re committed to handling your personal information with respect, care, and transparency. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect
When you interact with Heart Hope Publishing, we may collect:
• Personal Information: Name, email, billing/shipping address, phone number, and payment details (for purchases or services).
• Account Information: Login details if you create an account.
• Communications: Details you provide when contacting us, subscribing to newsletters, or participating in surveys or promotions.
• Technical Data: IP address, browser type, device details, and website usage data collected via cookies or similar technologies.

2. How We Use Your Information
We may use your information to:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send updates, newsletters, and marketing communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and prevent fraud

3. Sharing Your Information
We never sell or rent your information. We may share it only with:
• Service Providers who help with payments, shipping, or marketing
• Legal Compliance where required by law or to protect our rights/safety
• Business Transfers in the rare event of a merger, acquisition, or sale

4. Cookies & Tracking
We use cookies to improve your experience, analyze site traffic, and personalize content. You can manage your cookie preferences in your browser settings.

5. Affiliate Links & Disclosures
Some of the links on our website and in our emails may be affiliate links. This means if you click on a link and make a purchase, we may receive a small commission at no extra cost to you.
• We only share products or services we genuinely believe are helpful or aligned with our mission.
• Affiliate earnings help us continue creating books and resources that nurture hearts and minds.
• You are under no obligation to use these links, but when you do, you’re supporting Heart Hope
Publishing in a tangible way.

6. Data Security
We take appropriate steps to protect your information. While no system is 100% secure, we work hard to safeguard your data.

7. Your Rights
Depending on your location, you may have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Opt out of marketing emails (via the unsubscribe link)
To exercise these rights, contact us at hearthopepublishing@gmail.com.

8. Third-Party Links
Our site may link to external websites. We’re not responsible for their privacy practices or content.

9. Children’s Privacy
Our site and services are not directed at children under 13. We do not knowingly collect personal data from children.

10. Updates to This Policy
We may update this policy from time to time. Any changes will be posted here with an updated effective date.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Heart Hope Publishing
hearthopepublishing@gmail.com